Legal

Terms & Conditions

Last updated: May 2026

Also read: Privacy Policy Return Policy Shipping Policy Cancellation Policy Cancel Subscription

These Terms & Conditions (“Terms”) govern your use of the website www.getbalanceflow.com (“Website”) and the purchase of products offered by BalanceFlow (“we”, “us”, “our”). By accessing the Website or placing an order, you agree to be bound by these Terms.

1. Contact

Email: [email protected]
Phone: 1-866-632-8206
Support hours: 24/7

2. Products

We supply food supplements intended solely for adult consumers. These products do not replace a varied diet or professional medical advice. Information on the Website is for general informational purposes only and is not a substitute for advice from a qualified healthcare provider.

3. Orders and Payments

Orders are processed via our secure checkout platform. Product availability, delivery estimates, and applicable taxes are shown at checkout. We reserve the right to amend or correct product information at any time.

You may cancel a subscription at any time prior to the next billing date. See our Cancellation Policy for details, or submit a request through our cancellation form.

4. Delivery

Delivery timeframes are displayed during checkout. While we strive to meet expected timelines, we are not liable for delays caused by factors beyond our control, including carrier operations, customs processing, public holidays, or natural events.

5. Intellectual Property

All Website content, including trademarks, text, images, and product information, is owned by BalanceFlow or its licensed third parties. Unauthorised reproduction or distribution is prohibited.

6. Liability

To the extent permitted by law, we disclaim liability for indirect or consequential losses arising from Website use or product purchase. Your statutory consumer rights remain unaffected.

7. Governing Law

These Terms are governed by the laws of the United States. Consumers retain protections under their local consumer legislation.

8. Changes to These Terms

We may revise these Terms when operational or regulatory requirements change. The current version is always available on this page.